Shipping and Return Policy

Return Policy

 

DUE TO COVID, WE ARE NOT CURRENTLY ACCEPTING ANY RETURNS OR EXCHANGES ON ANY ITEMS PURCHASED ONLINE OR INSTORE.
THANKS FOR UNDERSTANDING!

         Summer Chocolate Shipping

During May through September, heat sensitive chocolates will not be available to ship. Shipping will available during the cooler months of October through April.

 

Your order usually ships within 1 to 2 business days after you place your order. We don't ship on weekends or holidays, so orders that come in on those days generally ship within three business days. If you order expedited shipping (for instance, 2nd day), please note that your order will be processed within 1 to 2 business days and shipped via the selected method. This means that a "2nd day" shipment may take up to four business days to arrive. If you have a special circumstance, please note that in the comments in your order or email customer service with details.

We don't ship to most international locations, but we do ship to Puerto Rico, US Virgin Islands, Guam, APO and FPO (see below). See the information below regarding shipping outside the continental US.

Our standard method of shipping is UPS Ground Delivery (within the continental US).

  1. 2 business days AZ, NM, UT
  2. 3 business days AR, CA, CO, ID, NV, OK, TX, WY
  3. 4 business days IA, KS, LA, MO, MT, NE, OR, SD, WA
  4. 5 business days AL, FL, GA, IL, IN, KY, MI, MN, MS, NC, ND, OH, TN, SC, WI
  5. 6 business days CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV

Alaska and Hawaii

If you're having your order sent to an address in Alaska and Hawaii, you have three shipping options: 1. US Postal Service (USPS) Priority Mail This is the most economical option but it takes a bit longer than the other options. USPS Priority Mail can be used for shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, APO/FPO. 2. 2nd Day Air This is more expensive than US Priority Mail but a bit faster. 3. Next Day Air Saver This it the most expensive option but the fastest way to get your order. Puerto Rico, US Virgin Islands and Guam If you're having your order sent to Puerto Rico, the US Virgin Islands or Guam, we ship using US Postal Service Priority Mail. Estimated transit time is 3 to 5 business days. Air shipping is also available.